|By Cloud Best Practices Network||
|January 27, 2011 04:00 AM EST||
Needless to say Microsoft is one vendor offering a powerful solution set for the requirement.
They offer a Gov 2.0 resource centre, where there are tools like case studies, news, and articles that explain what Open Government is, and even an implementation plan template so that agencies can document their own strategy and business plan for achieving compliance with the OG Directive.
Their white paper 'The Way to Go Gov 2.0' (22 page PDF) provides a comprehensive overview of what's involved, covering various points such as:
- Examples of how agencies are using Twitter et al, to deliver news to citizens, and how there are social networks for government works like GovLoop. There are potential legal risks for agencies to consider using these mediums, as this article explains.
- How agencies are improving citizen service delivery through using their Citizen Service Platform
- How they can further improve processes through online tools like interactive maps
In particular the paper makes the key point that "Gov 2.0 needs to incorporate an enterprise IT strategy that Web 2.0 alone does not address". This is not simply an exercise in posting information to Facebook, but rather comprehensively re-engineering processes, and updating internal and external systems accordingly, and ensuring areas like cybersecurity are also suitably addressed.
The Canadian Federal Government and their plans to adopt Cloud computing through their roadmap plan is a great example of this, which I map to this Open Government strategy in my white paper 'Unified Cloud Computing'.
To the Cloud!
How all of these solutions can be applied through the Cloud is then documented through the Cloud Software + Services model.
- Cloud UVC: Unified Virtual Collaboration
- Social Media Clouds
- Open Government = Social Innovation
- Microsoft Cloud Services
- Microsoft Open Government - To the Cloud!
- Private Cloud Application Platforms
- Open Government Clouds
- Cloud Computing - Jam Today, Not Tomorrow
- Leveraging Enterprise Cloud for Level 5 BPM Maturity
- DevOps: Enabling Web Business Evolution