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Unified Cloud Collaboration

We will shortly be publishing a white paper – Unified Cloud Collaboration (subscribe to the blog for notification).

This will describe the very sweet spot where Cloud Computing overlaps with Unified Communications, and will cover topics such as:

  • how the new Microsoft Lync server can be delivered from telcos via their Cloud,
  • integrating it with social networks like Linkedin for super-cool contact tool features,
  • and overall how this can play a key role in enabling Open Government.

Open Government Collaboration

To address this last point the paper is being written in direct response to the roadmap plan outlined by the Canadian government.

Slide 15 of their Roadmap presentation, Gov2.0 Enterprise Collaboration, covers this area in detail and therefore highlights the type of applications that a Government Cloud service provider can offer to meet their requirements.

In combination with the core virtualization that Cloud computing offers, it’s this framework that positions Cloud computing as the key technology for enabling Open Government, made up of three distinct tiers of technical architecture features:

  • Cloud VPN : Via a common user identifier (eg. OpenID) with associated ‘shared access cards’ (eg. Infocards) the ‘GEDS2.0′ platform can enable staff and users to have a single sign-on and synchronized profile across multiple directories and applications. As these become available from hosted Cloud services they will need to federate with these remote environments too.
  • Collaboration apps: This will provide them streamlined, secure access to multiple business and collaboration applications. A suite of Enterprise 2.0 tools like wikis, blogs and RSS feeds, and as per the theme of this paper, the new UC tools like MS Lync.
  • Open Public Architectures: Predominately these applications are internal and private to staff, so the development area key to Open Government is how all these systems are extended out for public web access.

‘Open Public Architectures’ will encompass aspects such as Privacy legislations combined with Internet-centric Identity Access systems so that government processes can easily enable public collaboration, accelerated by using Cloud-based UC apps offered on a SaaS basis from telcos.

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